Privacy Policy

Call Ai Corp Privacy Policy

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Privacy Policy

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  1. INTRODUCTION The Call Ai Corp Platform includes https://call-ai.com (the "Website") and any application(s), including updates, available on the Website (the "Application"). This privacy policy ("Privacy Policy") of Call Ai Corp, Inc. ("Call Ai Corp" or "Us" or "We") sets forth the terms applicable to you ("You" or "Your") and describes how we collect, use, process, and disclose your personal information in conjunction with your access to and use of Your trust is crucial.
  2. DATA THAT WE COLLECT We primarily gather information in three categories.

    2.1 Data You Provide to Us.

    2.1.1 Information required to use the Call Ai Corp Platform. When you use the Call Ai Corp Platform, we solicit and gather the following personal data about you. This information is required so that we can adequately carry out the terms of our agreement with you and so that we can meet our legal duties. Without it, we might not be able to offer you all the services you've asked for.

    • Account Specifics. We need specific information from you when you create a Call Ai Corp Account, including your first and last names, email address, and Company Details.
    • Information on a profile and an offer. We may ask you for additional information, such as your address, phone number, and profile picture to use specific services of the Call Ai Corp Platform (such as establishing an Offering).
    • Messages sent and received by Call Ai Corp and other users. We gather information about your conversation as well as any information you choose to supply when you communicate with Call Ai Corp or use the Call Ai Corp Platform to communicate with other Users.

    2.1.2 Data You Provide to Us. For a better user experience when using the Call Ai Corp Platform, you may decide to give us more of your personal information. These extra details will be processed in accordance with our legitimate interests or, as appropriate, with your consent.

    2.1.3 Data That We Automatically Gather from Call Ai Corp Platform and Service Use. We automatically gather personal data about the services you use and how you use them when you use the Call Ai Corp Platform. This information is required in order for us to fulfill our obligations under the terms of the contract we have with you, to comply with legal requirements, and because it is in our legitimate interest to be able to offer and enhance the features of the Call Ai Corp Platform and Payment Services.

    • Geographical information. T provide you with a better user experience when you use specific features of the Call Ai Corp Platform, we may gather information about your precise or approximate location as determined by information like your IP address. In the settings menu of many mobile devices, you can regulate or turn off the use of location services for applications.
    • Information on usage. We gather data on your interactions with the Call Ai Corp Platform, including the sites or content you see, the Offerings you search for, the other Call Ai Corp Platform activities you engage in.
    • Log information and device details. Even if you do not have a Call Ai Corp Account or are not logged in, we automatically gather log data and device information when you visit and use the Call Ai Corp Platform. That data consists of, among other things, information about how you've used the Call Ai Corp Platform (such as whether you clicked on links to third-party applications), your IP address, access dates and times, cookie data, and the pages you've visited.
    • Technologies similar to cookies. When you use our platform, we employ cookies and other similar technologies. We may use technologies like cookies, web beacons, pixels, browser analysis tools, server logs, and mobile identifiers to automatically gather certain information. In many instances, the data we get using cookies and other techniques is only utilized in a non-identifiable manner without making use of personal data. For instance, we might utilize the data we gather to enhance your experience on our website and comprehend website traffic trends better. In some instances, we link the data we get via the use of cookies and other technology to your personal data. These tracking tools could be utilized by our business partners on the

    2.1.4 Information Obtained from Outside Sources. When others use the Call Ai Corp Platform, Call Ai Corp may gather information about you from them, including personal information, or it may collect information from other sources and combine it with information it has already collected through the Call Ai Corp Platform. Any information requests about the disclosure of your personal information to us should be directed to such third parties as we have no control over, oversight of, or responsibility for how they process your Personal Information.

    2.2 Data for kids. Children under 13 are not targeted by our websites or applications, and we do not knowingly collect any personal information from them. We take the improper processing of a child's personal information very seriously, so we urge you to get in touch with us using the details listed in the "Contact Us" section below.

  3. How We Use the Data We Gather We may collect, store, and use personal data for the following purposes: (1) to deliver, comprehend, develop, and maintain the Call Ai Corp Platform; (2) to establish and maintain a trusted and safe environment; (3) to deliver, personalize, measure, and enhance our advertising and marketing.

    3.1 The Call Ai Corp Platform is offered, improved, and developed. The Call Ai Corp Platform may be provided, enhanced, and developed using the personal information. Given our legitimate interest in enhancing the Call Ai Corp Platform and our Users' experience with it, as well as where it is required for the proper fulfilment of the contract with you, we process this personal information for these objectives.

    3.2 Establish and uphold a trustworthy and safer environment. We may utilize the personal data to establish and uphold a dependable and secure environment, such as by:

    • fraud, spam, abuse, security issues, and other undesirable conduct, and to detect and prevent them,
    • carry out security vetting's and risk evaluations,
    • validate or authenticate the information or identifications you submit (for example, to confirm the address of your lodging or to compare the photo on your identification with another photo you supply),
    • to the extent permissible by applicable laws, perform checks against databases and other information sources, including background or police checks, with your approval where necessary,
    • respect for our statutory obligations,
    • enforce our agreements with third parties, settle any disputes we may have with any of our Users,
    • our Terms of Service and other guidelines, including
    • Based on your interactions with the Call Ai Corp Platform, your profile information, other content you contribute to the Call AI Platform, and information we gather from third parties, we may profile you in connection with the activities. If automated procedures identify conduct that we believe poses a security or other risk to the Call Ai Platform, our community, or third parties, we may in certain circumstances restrict or suspend access to the Call Ai Platform. Please get in touch with us using the information in the Contact Us section below if you want to contest the decision-making based on the automated procedure.

    Given our legitimate interest in safeguarding the Call Ai Platform, gauging the effectiveness of our relationship with you, and adhering to legal requirements, we treat this personal information for these purposes.

    3.3 Supply, Personalize, Measurably Improve, and Provide our Marketing and Advertising. We might use the personal data to deliver, tailor, assess, and enhance our advertising and marketing. Due to our legitimate interest in conducting marketing campaigns to present you with goods or services that may be of interest to you, we shall use your personal information for the purposes indicated in this section.

    3.4 Term for SMS in the U.S. By requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, or otherwise consenting to receive one or more text messages (referred to as "opting in") or using a Call Ai Corp arrangement in which Call Ai Corp sends (or indicates that it may send, or receives a request that it send) one or more text messages (referred to as "Text Message Service"), you accept these SMS Terms for U.S. ("SMS Terms"), and consent to the Data and message rates can be charged. Call Ai Corp will make commercially reasonable measures to

    By Choice

    Using a Text Message Service:

    • In order to send text messages to the cell phone number associated with your Opt-In (i.e., the number listed on the Opt-In form or instructions, or, if none, the number from which you send the Opt-In, or, if none, the number on file for your account), Call Ai Corp may use autodial or non-autodialer technology. Additionally, you give Call Ai Corp permission to incorporate marketing materials in any such messages. It is not a requirement for purchasing that you Opt In or agree to Opt In.
    • You agree that an electronic record will be used to prove your opt-in. Please get in touch with us using the ways listed in the Contact Us section if you want to revoke that consent, get a free paper or email copy of the Opt-In, or update our files with your current contact information. You will need (i) a device (such a computer or mobile phone) with internet access, and (ii) either a printer or storage space on such device, in order to read and keep an electronic copy of these SMS Terms or the rest of your Opt-In. Certain elements of our service might not be available to you if you withdraw your consent. Visit your Notification settings in your account to make changes to your electronic contact information.
    • You certify that you have the right to opt in and are the subscriber to the relevant phone number or the regular user of that number under a family or company plan.
    • You agree that an electronic record will be used to prove your opt-in. Visit your Call Ai Corp account's Notifications settings or get in touch with customer service to revoke that consent or change our data with your current contact information.
    • Even if you withdraw the aforementioned consent or decide not to use the text message service, these SMS Terms will still be in effect.

    You might receive one or more welcome messages or administrative communications after opting in addition to the main messaging the service offers, such as (in some situations) a request to confirm your opt-in.

    Text Message Services Information and Opting Out

    Data and message rates can be charged. Text messaging services provide numerous, recurrent messages unless otherwise stated. These SMS Terms remain apply even if Call Ai Corp terminates any Text Message Service or your participation in it at any time, with or without prior notice, including, for instance, before you have received any or all messages that you would have otherwise received. Text STOP to any commercial message to opt out, and if necessary, alter your Call Ai Corp account's "Notification" settings.

    In response to a marketing message, text HELP or call customer service for more assistance.

    3.5 Your Decisions you can decide which promotional messages you want to get.

    • You may restrict the information you share to Call Ai Corp.
    • The number of communications Call Ai Corp sends you might be restricted.
      • Simply click the "unsubscribe" link at the bottom of any marketing email we send you if you want to stop receiving it, or go to your Call Ai Corp account's notification settings.
      • Text STOP in response to any message to revoke any consent you may have provided to the sending of promotional text messages.
      • By going to the Notifications section of your Call Ai Corp Account, you can always change your notification preferences. Please be aware that we may still need to contact you with crucial transactional information about your account even if you choose not to receive marketing communications from us. A fraud alert or activity confirmation, for instance, may still be sent to you even if you choose not to receive emails.
  4. EXCHANGE AND DISCLOSURE

    4.1 With Your Consent, Sharing. When you give us permission to do so—for example, when you permit a third party application or website to access your Call Ai Corp Account or when you take part in promotional activities run by Call Ai Corp partners or third parties—we share your information, including personal information, as described at the time of consent.

    Your information will be shared when:

    • We have your permission to use or distribute information about you;
    • To fulfill a service that you have requested from us or your supplier, we think that we must exchange information about you;
    • We are abiding by the law, responding to legitimate court orders and demands, or acting in an emergency;
    • We consider it necessary to safeguard our rights, the security of our Platform, the rights of our clients or partners, or to protect ourselves from liability or legal infractions; or
    • As part of or during negotiations for any merger, financing, acquisition, or bankruptcy transaction or proceeding involving the sale or transfer of all or a portion of our business or assets to another company, we may also share your information.

    Additionally, when disclosing specific HIPAA-protected information,

    • Our HIPAA Covered Entity clients, which include medical groups, practices, hospitals, health systems, as well as doctors, specialists, and staff, who provide you with services, have access to your information;
    • We provide your information to third parties with whom you have agreed or whom you have requested that we communicate with;
    • To assist us provide or enhance the Platform, we might disclose your information to our third-party vendors, consultants, agents, and other service providers with whom we have a business associate agreement under HIPAA. For instance, we might collaborate with businesses to host and manage our data, the characteristics of our website or mobile application, analyze our data, or offer marketing support;

    We may also disclose aggregated data (information about our users that we pool together in a way that prevents it from referring to or identifying a specific user) and other anonymized data for legal compliance, market and industry research, marketing and advertising, and other business needs. In compliance with the terms of our contracts with our HIPAA Covered Entity Clients (healthcare providers), we may de-identify and aggregate your data for commercial purposes;

  5. ADDITIONAL IMPORTANT DATA

    5.1 reviewing your communications. Your conversations on the Call Ai Corp Platform may be reviewed, scanned, or analyzed by us for fraud protection, risk assessment, regulatory compliance, investigation, product development, research, analytics, or customer support needs. These actions are taken in order to protect Call Ai Corp's legitimate interests in upholding the Terms, preventing fraud, fostering safety, and enhancing and ensuring the proper execution of our services.

    5.2 linking accounts from outside parties. You must abide by the terms of those websites in order to link your Call Ai Corp Account to your account at a different social networking service. Any details you give to those websites may be used by them. In order to secure the proper execution of our contract with you, to verify that we are in compliance with applicable laws, or with your approval, we only gather the minimum amount of information from linked third party accounts.

    5.3 Partners & Integrations from Third Parties Links to third-party websites or services, such as third-party integrations, co-branded services, or third-party-branded services ("Third Party Partners"), may be found on the Call Ai Corp Platform. When you connect with them, you can be giving information directly to the Third Party Partner, Call Ai Corp, or both. Call Ai Corp neither owns nor controls these Third Party Partners. When it comes to the gathering, utilizing, and disclosing of information, these Third Party Partners will have their own policies. Reviewing the privacy policies of the various websites you visit is something we strongly advise.

  6. MY RIGHTS By sending an email to hello@call-ai.com, you can make use of any of the rights outlined in this section. Please be aware that before acting on your request further, we may require you to verify your identity.

    6.1 Your Information Management. Through your Account settings, you have access to and can alter some of your information. You can modify your account settings and revoke authorization for any third-party applications you have chosen to connect to your Call Ai Corp Account with. You are in charge of maintaining the accuracy of your personal data.

    6.2 Correction of Incomplete or Inaccurate Information. You have the right to request that we change any false or incorrect information we may have on you that is not already updated in your Call Ai Corp Account.

    6.3 Access to and portability of data. You may have the right to obtain copies of your personal information that we maintain under the law in some jurisdictions. You may also be able to ask for copies of your personal information that you've given to us in a format that is structured, generally accepted, and machine-readable and/or ask us to send it to another service provider (if that is technically possible).

    • Data Erasure and Retention. In general, we keep your personal information as long as it's required for us to fulfill the terms of our agreement with you and to abide by the law. You can ask to have all of your personal information completely removed in some areas." Please be aware that even if you ask for your personal information to be deleted, we might still need to keep part of it in order to pursue our legitimate business interests, such as enhancing safety and detecting and preventing fraud. In order to prevent a User from opening a new Call Ai Corp Account in the future, for instance, if we suspend a Call Ai Corp Account due to fraud or safety concerns, we may keep track of certain information from that Call Ai Corp Account;

    6.4 Removing Consent and Limiting Processing. You can revoke your consent at any time if we are processing your personal data based on it by editing your Account settings or by sending a communication to Call Ai Corp indicating which consent you are revocating. Please be aware that the legality of any processing operations carried out in reliance on your consent before it was withdrawn is unaffected by your decision to withdraw it. Additionally, you may be able to limit how we use your personal information in some jurisdictions under applicable law, particularly if (i) you contest the accuracy of your personal information, (ii) the processing is unlawful and you object to its erasure, or (iii) we no longer need your personal information.

    6.5 Denial of processing. When processing is based on a legitimate interest, you may be able to demand under some jurisdictions' laws that Call Ai Corp refrain from using your personal information for those particular purposes (including profiling). Call Ai Corp and/or Call Ai Corp Payments will stop processing your personal information for these purposes if you object to the processing, unless we can show compelling legitimate justifications for the processing or the processing is necessary for the establishment, exercise, or defense of legal claims. When your personal information is used for direct marketing, you have the right to request at any time that Call Ai Corp stop using it for such purposes by sending an email to hello@call-ai.com.

    6.6 Lodger grievances. You have the option to file a complaint about our data processing practices with a supervisory authority or our Data Protection Officer, who may be reached through the "Contact Us" section below.

  7. TRANSFERS IN OPERATIONS Call Ai Corp may share your information with members of our family of companies, business partners, and service providers in order to enable our operations. Laws may not be the same as those in your home country.

    Residents of Vermont and California. Except as required or permitted by the law of your state, Call Ai Corp Payments will not divulge any of the data it obtains about you to its affiliates or any third parties, whether or not they are financial.

    Rights to privacy in California. California law entitles California residents who use our services to request and obtain from us once a year, without charge, a list of the third parties to whom we have disclosed their personal information (if any) for those third parties' direct marketing purposes during the immediately preceding calendar year. This list must also include the type of personal information that was disclosed to those third parties. Where to send such requests can be found in the "Contact Us" section. Without your prior authorization, Call Ai Corp does not divulge personal information to third parties for their own direct marketing needs. Therefore, by withdrawing consent, you can stop the dissemination of your personal information to third parties for their direct marketing purposes.

    According to what was previously stated, some of the data we get through the Platform is protected health information under HIPAA or is otherwise protected by the California Confidentiality of Medical Information Act. Therefore, the California Consumer Privacy Act (the CCPA) does not apply to our Platform practices.

  8. SECURITY. We constantly implement and update administrative, technical, and physical security measures to help safeguard your information from loss, destruction, alteration, and unauthorized access. Firewalls, data encryption, and information access controls are a few measures we use to protect your information. Please get in touch with us by following the instructions in the section below on how to contact us if you know or have reason to suspect that your Call Ai Corp Account credentials have been misplaced, stolen, misappropriated, or otherwise compromised. This also applies to any actual or suspected unauthorized use of your Call Ai Corp Account. These measures are designed to secure our system and satisfy our HIPAA security standards obligations.
  9. A MODIFICATION TO THIS PRIVACY POLICY. In compliance with this clause, Call Ai Corp retains the right to amend this Privacy Policy at any moment. The "Last Updated" date at the top of this privacy statement will be updated if we make any changes to it, and the updated privacy statement will be posted on the Call Ai Corp Platform. We'll try our best to let you know (by showing the revised terms on-screen or by sending you a link to the revised terms). You can close your Account if you don't agree with the updated Privacy Policy. Your continued access to or use of the Call Ai Corp Platform will be subject to the amended Privacy Policy if you don't cancel your Account before that date.
  10. E-MAIL US. You can write us at the email addresses shown in this paragraph if you have any questions or concerns about this Privacy Statement or Call Ai Corp's methods for processing personal information.